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Size guide

By mmadmin on June 5, 2021

Sizing & Fit Guide

Please be aware that most of our clothing is Juniors’ sizing, which runs smaller than regular US / European Women sizing. Refer to the measurements chart for each individual product to determine the best size for you. Product specific size chart and information can be found in product description or in product picture gallery.

Our team does it’s best to include accurate size details and measurement of each item in the product descriptions. If you have questions regarding sizing or any other information on a specific item, please email us at [email protected] for specific details.

Find the best size

When comparing your measurements to those listed on the site, make sure to check if the fabric is stretchy or not. If it is, it can stretch an inch or more.

Bust: Wrap the measuring tape loosely around the fullest part of your bust to ensure a comfortable fit.
Waist: Measure the narrowest part of your natural waist, holding the measuring tape loose enough to fit comfortably.
Hips: Drape the measuring tape around the widest part of your hips, resting the tape comfortably against your body.
Length: For tops and dresses, measure from the top of your shoulder to the hem. For strapless dresses, measure from the highest part of the neckline to the hem. For pants and skirts, measure from the top of the waist to the hem.
Sleeve: With your arm outstretched, measure from the base of your neck to the end of the sleeve hem to determine where the sleeve length will fall on you.

kalles Size Chart

Dresses Tops Bottoms Denim Swimwear Shoes

Dresses Size Chart

Dress Size Chart (Inch)

DRESSES SIZE IN INCHES
SIZE	US / CAN	BUST	WAIST	HIPS
XS	0	31″-32″	24″-25″	34″-35″
S	2-4	33″-34″	26″-27″	36″-37″
M	6-8	35″-36″	28″-29″	38″-39″
L	10-12	37″-39″	30″-32″	40″-42″
XL	14	40″-42″	33″-35″	43″-45″

Dress Size Chart (cm)

DRESSES SIZE IN CM
SIZE	US / CAN	BUST	WAIST	HIPS
XS	0	78.7-81.2	60.9-63.5	86.3-88.9
S	2-4	83.8-86.3	66-68.5	91.4-93.9
M	6-8	88.9-91.4	71.1-73.6	96.5-99
L	10-12	93.9-99	76.2-81.2	101.6-106.6
XL	14	101.6-106.6	81.2-88.9	109.2-114.3

Tops Size Chart

Tops Size Chart (Inch)

TOPS SIZE IN INCHES
SIZE	US / CAN	BUST	WAIST
XS	0	31″-32″	24″-25″
S	2-4	33″-34″	26″-27″
M	6-8	35″-36″	28″-29″
L	10-12	37″-39″	30″-32″
XL	14	40″-42″	33″-35″

Tops Size Chart (cm)

TOPS SIZE IN CM
SIZE	US / CAN	BUST	WAIST
XS	0	78.7-81.2	60.9-63.5
S	2-4	83.8-86.3	66-68.5
M	6-8	88.9-91.4	71.1-73.6
L	10-12	93.9-99	76.2-81.2
XL	14	101.6-106.6	83.8-88.9

Bottoms Size Chart

Bottoms Size Chart (Inch)

BOTTOMS SIZE IN INCHES
SIZE	US / CAN	WAIST	HIPS
XS	0	24″-25″	34″-35″
S	2-4	26″-27″	36″-37″
M	6-8	28″-29″	38″-39″
L	10-12	30″-32″	40″-42″
XL	14	33″-35″	43″-45″

Bottoms Size Chart (cm)

BOTTOMS SIZE IN CM
SIZE	US / CAN	WAIST	HIPS
XS	0	60.9-63.5	86.3-88.9
S	2-4	66-68.5	91.4-93.9
M	6-8	71.1-73.6	96.4-93.9
L	10-12	76.2-81.2	101.6-106.6
XL	14	83.8-88.9	109.2-114.3

Denim Size Chart

Denim Size Chart (Inch)

DENIM SIZE IN INCHES
WAIST SIZE	JUNIOR SIZING	WAIST	LOW WAIST	HIPS
24	0	24″-25″	26″-27″	32″-33″
25	1	25″-26″	28″-29″	33″-34″
26	3	26″-27″	30″-31″	34″-35″
27	5	27″-28″	31″-32″	35″-36″
28	7	28″-29″	32″-33″	36″-37″
29	9	29″-30″	33″-34″	37″-38″
30	11	30″-31″	34″-35″	38″-39″
31	13	31″-3″	35″-36″	39″-40″
32	15	32″-33″	36″-37″	40″-41″

Denim Size Chart (cm)

DENIM SIZE IN CM
WAIST SIZE	JUNIOR SIZING	WAIST	LOW WAIST	HIPS
24	0	60.9-63.5	66-68.5	81.2-83.8
25	1	63.5-66	71.1-73.6	83.8-86.3
26	3	66-68.5	76.2-78.7	86.3-88.9
27	5	68.5-71.1	78.7-81.2	88.9-91.4
28	7	71.1-73.6	81.2-83.8	91.4-93.9
29	9	73.6-76.2	83.8-86.3	93.9-96.5
30	11	76.2-78.7	86.3-88.9	96.5-99
31	13	78.7-81.2	88.9-91.4	99-101.6
32	15	81.2-83.8	91.4-93.9	101.6-104.1

Swimwear Size Chart

Swimwear Size Chart (Inch)

SWIMWEAR SIZE IN INCHES
SIZE	US / CAN	BUST	WAIST	HIPS
XS	0	31″-32″	24″-25″	33″-34″
S	2	33″-34″	26″-27″	35″-37″
M	4	35″-36″	28″-29″	37″-38″
L	6	37″-39″	30″-32″	39″-41″
XL	8	40″-42″	33″-35″	42″-44″

Swimwear Size Chart (cm)

SWIMWEAR SIZE IN CM
SIZE	US / CAN	BUST	WAIST	HIPS
XS	0	78.7-81.2	60.9-63.5	83.8-86.3
S	2	83.8-86.3	66-68.5	88.9-93.9
M	4	88.9-91.4	71.1-73.6	93.9-96.5
L	6	93.9-99	76.2-81.2	99-104.1
XL	8	101.6-106.6	81.2-88.9	106.6-111.7

Shoes Size Chart

US	EURO	UK	AUS	JAPAN	CHINA
5	35-36	3	3.5	21.5	35
5.5	36	3.5	4	22	35.5
6	36-37	4	4.5	22.5	36
6.5	37	4.5	5	23	36.5
7	37-38	5	5.5	23.5	37
7.5	38	5.5	6	24	37.5
8	38-39	6	6.5	24.5	38
8.5	39	6.5	7	25	38.5
9	39-40	7	7.5	25.5	39
9.5	40	7.5	8	26	39.5
10	40-41	8	8.5	26.5	40
11	41-42	9	9.5	27.5	41

Attention: This guide provides general sizing information only, and fit can vary depending on style and brand. For more specific sizing information on the product, please refer to product description.

NOTE:

All kalles models are wearing size small in tops and dresses, and size 1, 3, or 5 in jeans depending on their body type.
Most kalles jeans & dresses have some stretch, please refer to product description for fabric details.
Most kalles bottoms have an inseam of 31-34” depending on the cut and style. Sizing may vary depending on cut and style.

STILL NEED HELP? CONTACT US ON

+1 (646) 389-7242

Size guide 3

By mmadmin on June 5, 2021

Sizing & Fit Guide

Please be aware that most of our clothing is Juniors’ sizing, which runs smaller than regular US / European Women sizing. Refer to the measurements chart for each individual product to determine the best size for you. Product specific size chart and information can be found in product description or in product picture gallery.

Our team does it’s best to include accurate size details and measurement of each item in the product descriptions. If you have questions regarding sizing or any other information on a specific item, please email us at [email protected] for specific details.

Find the best size

When comparing your measurements to those listed on the site, make sure to check if the fabric is stretchy or not. If it is, it can stretch an inch or more.

Bust: Wrap the measuring tape loosely around the fullest part of your bust to ensure a comfortable fit.
Waist: Measure the narrowest part of your natural waist, holding the measuring tape loose enough to fit comfortably.
Hips: Drape the measuring tape around the widest part of your hips, resting the tape comfortably against your body.
Length: For tops and dresses, measure from the top of your shoulder to the hem. For strapless dresses, measure from the highest part of the neckline to the hem. For pants and skirts, measure from the top of the waist to the hem.
Sleeve: With your arm outstretched, measure from the base of your neck to the end of the sleeve hem to determine where the sleeve length will fall on you.

Jewelclues Size Chart

Dresses Tops Bottoms Denim Swimwear Shoes

Dresses Size Chart

Dress Size Chart (Inch)

DRESSES SIZE IN INCHES
SIZE	US / CAN	BUST	WAIST	HIPS
XS	0	31″-32″	24″-25″	34″-35″
S	2-4	33″-34″	26″-27″	36″-37″
M	6-8	35″-36″	28″-29″	38″-39″
L	10-12	37″-39″	30″-32″	40″-42″
XL	14	40″-42″	33″-35″	43″-45″

Dress Size Chart (cm)

DRESSES SIZE IN CM
SIZE	US / CAN	BUST	WAIST	HIPS
XS	0	78.7-81.2	60.9-63.5	86.3-88.9
S	2-4	83.8-86.3	66-68.5	91.4-93.9
M	6-8	88.9-91.4	71.1-73.6	96.5-99
L	10-12	93.9-99	76.2-81.2	101.6-106.6
XL	14	101.6-106.6	81.2-88.9	109.2-114.3

Tops Size Chart

Tops Size Chart (Inch)

TOPS SIZE IN INCHES
SIZE	US / CAN	BUST	WAIST
XS	0	31″-32″	24″-25″
S	2-4	33″-34″	26″-27″
M	6-8	35″-36″	28″-29″
L	10-12	37″-39″	30″-32″
XL	14	40″-42″	33″-35″

Tops Size Chart (cm)

TOPS SIZE IN CM
SIZE	US / CAN	BUST	WAIST
XS	0	78.7-81.2	60.9-63.5
S	2-4	83.8-86.3	66-68.5
M	6-8	88.9-91.4	71.1-73.6
L	10-12	93.9-99	76.2-81.2
XL	14	101.6-106.6	83.8-88.9

Bottoms Size Chart

Bottoms Size Chart (Inch)

BOTTOMS SIZE IN INCHES
SIZE	US / CAN	WAIST	HIPS
XS	0	24″-25″	34″-35″
S	2-4	26″-27″	36″-37″
M	6-8	28″-29″	38″-39″
L	10-12	30″-32″	40″-42″
XL	14	33″-35″	43″-45″

Bottoms Size Chart (cm)

BOTTOMS SIZE IN CM
SIZE	US / CAN	WAIST	HIPS
XS	0	60.9-63.5	86.3-88.9
S	2-4	66-68.5	91.4-93.9
M	6-8	71.1-73.6	96.4-93.9
L	10-12	76.2-81.2	101.6-106.6
XL	14	83.8-88.9	109.2-114.3

Denim Size Chart

Denim Size Chart (Inch)

DENIM SIZE IN INCHES
WAIST SIZE	JUNIOR SIZING	WAIST	LOW WAIST	HIPS
24	0	24″-25″	26″-27″	32″-33″
25	1	25″-26″	28″-29″	33″-34″
26	3	26″-27″	30″-31″	34″-35″
27	5	27″-28″	31″-32″	35″-36″
28	7	28″-29″	32″-33″	36″-37″
29	9	29″-30″	33″-34″	37″-38″
30	11	30″-31″	34″-35″	38″-39″
31	13	31″-3″	35″-36″	39″-40″
32	15	32″-33″	36″-37″	40″-41″

Denim Size Chart (cm)

DENIM SIZE IN CM
WAIST SIZE	JUNIOR SIZING	WAIST	LOW WAIST	HIPS
24	0	60.9-63.5	66-68.5	81.2-83.8
25	1	63.5-66	71.1-73.6	83.8-86.3
26	3	66-68.5	76.2-78.7	86.3-88.9
27	5	68.5-71.1	78.7-81.2	88.9-91.4
28	7	71.1-73.6	81.2-83.8	91.4-93.9
29	9	73.6-76.2	83.8-86.3	93.9-96.5
30	11	76.2-78.7	86.3-88.9	96.5-99
31	13	78.7-81.2	88.9-91.4	99-101.6
32	15	81.2-83.8	91.4-93.9	101.6-104.1

Swimwear Size Chart

Swimwear Size Chart (Inch)

SWIMWEAR SIZE IN INCHES
SIZE	US / CAN	BUST	WAIST	HIPS
XS	0	31″-32″	24″-25″	33″-34″
S	2	33″-34″	26″-27″	35″-37″
M	4	35″-36″	28″-29″	37″-38″
L	6	37″-39″	30″-32″	39″-41″
XL	8	40″-42″	33″-35″	42″-44″

Swimwear Size Chart (cm)

SWIMWEAR SIZE IN CM
SIZE	US / CAN	BUST	WAIST	HIPS
XS	0	78.7-81.2	60.9-63.5	83.8-86.3
S	2	83.8-86.3	66-68.5	88.9-93.9
M	4	88.9-91.4	71.1-73.6	93.9-96.5
L	6	93.9-99	76.2-81.2	99-104.1
XL	8	101.6-106.6	81.2-88.9	106.6-111.7

Shoes Size Chart

US	EURO	UK	AUS	JAPAN	CHINA
5	35-36	3	3.5	21.5	35
5.5	36	3.5	4	22	35.5
6	36-37	4	4.5	22.5	36
6.5	37	4.5	5	23	36.5
7	37-38	5	5.5	23.5	37
7.5	38	5.5	6	24	37.5
8	38-39	6	6.5	24.5	38
8.5	39	6.5	7	25	38.5
9	39-40	7	7.5	25.5	39
9.5	40	7.5	8	26	39.5
10	40-41	8	8.5	26.5	40
11	41-42	9	9.5	27.5	41

Attention: This guide provides general sizing information only, and fit can vary depending on style and brand. For more specific sizing information on the product, please refer to product description.

NOTE:

All JewelClues models are wearing size small in tops and dresses, and size 1, 3, or 5 in jeans depending on their body type.
Most JewelClues jeans & dresses have some stretch, please refer to product description for fabric details.
Most JewelClues bottoms have an inseam of 31-34” depending on the cut and style. Sizing may vary depending on cut and style.

STILL NEED HELP? CONTACT US ON

+1 (646) 389-7242

Terms & Conditions

By mmadmin on June 5, 2021

These Terms and Conditions May Change

We reserve the right to update or modify these terms and conditions at any time without prior notice. Your use of shop.company.com and shop.beetlebug.com.sg following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this website.

Limitations of Liability

The Company Pte Ltd shall not assume any responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this website or your downloading of any materials, from this website. IN NO EVENT WILL THE COMPANY PRIVATE LIMITED NOR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUCCESSORS, ASSIGNS, RETAIL PARTNERS NOR ANY PARTY INVOLVED IN THE CREATION, PRODUCTION OR TRANSMISSION OF THIS WEB SITE BE LIABLE TO ANY PARTY FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEB SITE, ANY WEB SITES LINKED TO THIS WEB SITE, OR THE MATERIALS, INFORMATION OR SERVICES CONTAINED AT ANY OR ALL SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.

IN THE EVENT OF ANY PROBLEM WITH THIS WEBSITE OR ANY CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THIS WEBSITE. IN THE EVENT OF ANY PROBLEM WITH THE PRODUCTS OR SERVICES THAT YOU HAVE PURCHASED ON OR THROUGH THIS WEB SITE, YOU AGREE THAT YOUR REMEDY, IF ANY, IS FROM THE MANUFACTURER OF SUCH PRODUCTS OR SUPPLIER OF SUCH SERVICES, IN ACCORDANCE WITH SUCH MANUFACTURER’S OR SUPPLIER’S WARRANTY, OR TO SEEK A RETURN AND REFUND FOR SUCH PRODUCT OR SERVICES IN ACCORDANCE WITH THE RETURNS AND REFUNDS POLICIES POSTED ON THIS WEB SITE. This site may include inaccuracies, mistakes or typographical errors. CharlesKeith.com does not warrant that the content will be uninterrupted or error free.

Copyright and Trademark

Unless otherwise indicated, material on this website, including but not limited to texts, images, illustrations, software, audio clips, video clips, animation files, is subject to the copyright and trademark rights of The Company Private Limited. Consequently, the material on this website may not be copied, reproduced, modified, posted, transmitted, distributed, in whole or in part in any form whatsoever, without the prior written consent of The Company Private Limited. All rights reserved.

Products, Content and Specifications

All features, content, specifications, products and prices of products and services described or depicted on this website are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services in this website at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state and international laws in regard to the possession, use and sale of any item purchased from this website. By placing an order, you represent that the products ordered will be used only in a lawful manner.

Shipping Limitations

When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this website. All purchases from this website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this website pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

Duties and Taxes

You are responsible for duties and taxes outside Singapore. All items entering a foreign country are subject to customs inspection and assessment of the duties and taxes in accordance with that country’s national laws.

Your Account

You are responsible for maintaining the confidentiality of your account and password information, and you agree to accept responsibility for all activities that occur under your account and password. This website and The Company Pte Ltd reserves the right to refuse service, terminate accounts remove or edit content or cancel orders.

By placing an order, you warrant that you are over 18 years of age, and that you are providing shop.company.com or shop.beetlebug.com.sg with accurate, truthful information and that you have the authority to place the order.

Exchange and Refund Policy (Singapore Outlets Only)

New, unused full-price merchandise purchased at store retail store may be exchange at any boutique with an original receipt within 7 days of purchase. After 7 days, the merchandise may not be exchanged.

We offer a no-refund policy on all merchandises, however, for merchandise qualifying for an exchange, item may be exchange for store credits which may be used at our Singapore outlets only.

Merchandise on sale may not be exchanged or returned. All merchandise must be returned in sellable condition, otherwise, an exchange would not be allowed.

We reserve the right to reject any form of exchange without the original receipt.

Exchange and Refund Policy (Online Shop)

Electronice Communications

When you visit this website and/or send email to us, you consent to receive electronic communications from us. You agree that all agreements, notices, disclosures and other communications that we sent you electronically satisfy any legal requirement that such communications be in writing

Exclusions of Warranties

The Company Private Limited makes no representative or warranty regarding the good working order or condition of this website, its suitability for use, or that its use will be uninterrupted or error-free. All information or material provided in this website to you â€œas isâ€ and without warranties of any kind, expressed or implied, including without limitation, warranties or conditions of merchantability, fitness, quality, durability or suitability for any particular purpose, or non-infringement.

Warranty & Shipping

By mmadmin on June 5, 2021

Warranty

If issues experienced with the frame include a manufacturer’s defect, or an issue resulting from an inherent flaw in the product, RAEN provides a 365 day warranty from the time of purchase. If you feel your product meets these requirements, please email
[email protected] explaining the nature of your warranty claim and all necessary details.

Scratched lenses and physical damage are not covered by warranty. Unfortunately we do not manufacture or sell replacement lenses.

Free FedEx 2-Day Shipping

Free FedEx 2-Day Shipping is available exclusively to the U.S. on orders over $150. FedEx 2-Day packages are delivered Monday through Friday.

Free FedEx Ground Shipping

Free FedEx Ground Shipping is available exclusively to U.S. orders over $100.

Free Returns

Free returns are available on all U.S. order within 14 days of shipment.

*Free Shipping is not available with some promotions and other restrictions may apply.

Delivery & Return

By mmadmin on June 5, 2021

Delivery

Always free shipping for orders over US $250.

All orders are shipped with a UPS tracking number.

Returns

Refunds will be charged back to the original form of payment used for purchase.

Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

All sale items are final purchases.

Help

Give us a shout if you have any other questions and/or concerns.

Email: [email protected]

Phone: +1 (23) 456 789

FAQs

By mmadmin on June 5, 2021

1. ORDERING

1.1 Do I need to open an account in order to shop with you?

No, you don’t need to. You can make purchases and check out as a guest everytime.

However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.

1.2 How do I /create an account?

Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.

1.3 How do I order?

Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.

1.4 I have problems adding items to my shopping cart

You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.

1.5 How do I pay for my orders?

We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.

1.6 Can I amend and cancel my order?

Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.

1.7 I have a discount code, how can I use it?

Key in the voucher code at the field “Voucher Code” and click “Add” in your Shopping Cart page before proceeding to check out. Please note that we are unable to manually apply the voucher code to your order if you have missed keying it during check out. Kindly ensure that all information is correct before confirming your purchase.

1.8 How will I know if my order is confirmed?

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

2. SHIPPING & DELIVERY

2.1 When will my order be processed?

All orders will be processed within 2 working days, excluding weekends and public holidays. Time stated is based on Singapore Time (UTC/GMT +8hours).

2.2 How long will it take for me to receive my order?

The Standard courier delivery time frame is approximately 5 working days and the Express courier is approximately 3 working days from the time of placing your order. This is applicable only to all Singapore deliveries. For all international deliveries, the time taken is dependent on our logistics partners and their affiliates.

2.3 How can I track my delivery?

Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number for allSingapore deliveries.

For International deliveries, you may track your orders here

2.4 What are the shipping charges like?

Shipping is FREE for all Singapore deliveries via Standard courier. For international deliveries, you may select your item and proceed to the check out page as charges are based on weight and volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration

2.5 Can I change my shipping address after my order has been confirmed?

Unfortunately, we are unable to redirect orders once your order is confirmed. Therefore, please ensure you provide the correct shipping address.

2.6 There is a missing item in my order, what should I do?

We apologize for sending you an incomplete order. Please contact our Customer Care Team at [email protected] and we will get back to you as soon as we can.

2.7 I’ve received a defective item, what should I do?

We apologize if you had received a defective item from us. Please contact our Customer Care Team at [email protected] with a snapshot of the product and we will get back to you as soon as we can.

2.8 I’ve received an incorrect item, what should I do?

We apologize for sending you the wrong item. Please contact our Customer Care Team at [email protected] and we will get back to you as soon as we can.

2.9 I’ve purchased the wrong size or color

We do not provide exchanges for size or color. We do however, accept returns for products purchased from us. You can refer to our Returns & Exchanges policy here and its procedures.

2.10 I have not received my parcel, what should I do?

Kindly drop an email to our Customer Care Team at [email protected] if you have not received your parcel after 10 working days and we will assist you accordingly

2.11 Will there be an additional charge for redelivery?

There are no additional charges for redelivery up to two times. It is chargeable on the third attempt onwards.

2.12 I have yet to receive my parcel within the stipulated time frame. Whom can I contact?

You may check the status of your parcel via “Track your order” at to find out why it might have been delayed. Alternatively, you may drop us an email at [email protected] and we will assist you further.

Returns & Exchanges

By mmadmin on June 5, 2021

RETURNS & EXCHANGES POLICY

We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, we would be most happy to provide exchanges and returns for all items purchased from us if the following conditions are met :

All items must be in their original packaging with product tags intact
All items must be unworn, unused, unwashed and in its original condition
Footwear should have no scuff marks on its outsole
Originals receipts would need to be included
All items would need to be purchased originally fromSingapore

If non of the above conditions are met, we regret to inform that we are unable to process any claims for exchanges or refund regardless that the items have been mailed back to us.

Sales item(s) are non-exchangeable nor returnable either in our retail boutique or via our online portal.

1. VALIDITY FOR EXCHANGES & RETURNS

All exchanges and returns would need to be raised within 10 days of the invoice date for Singaporeorders, and 20 days for overseas orders. For local deliveries, there is an option to exchange at any of our boutiques within Singaporeor through our online portal at www.company.com. All requests for returns however, would need to be strictly made online at www.company.com for both local and overseas deliveries.

2. EXCHANGES AT OUR BOUTIQUES

2.1 You will need to bring along your original invoice together with the item(s) in its original condition and packaging to any of our boutiques.

2.2 You will be entitled to an exchange of any item(s) in the boutique immediately after evaluation by our retail associates that it is valid.

2.3 If the value of the exchange item(s) is higher than the original item(s), you will be required to top up the difference in cash.

2.4 There will be no refund if the value of the exchange item(s) is lower than the original item(s).

2.5 No other forms of exchanges (such as boutique cash vouchers or online store credit) will be given at our boutiques.

3. EXCHANGES & RETURNS ONLINE

3.1 You will need to include your original invoice together with the item(s) in its original condition and packaging.

3.2 Kindly print and fill up the Exchange/Return Request Form here and follow the steps indicated in the form for your exchange.

3.3 Mail us your parcel via a traceable mode of postage.

3.4 Wait for our email confirmation and you will be notified once your online Store Credit Voucher is ready. Generally, the processing period is 5 working days upon receipt of your parcel.

3.5 All requests for returns will be refunded via online Store Credit Vouchers only. Your online Store Credit Voucher is valid for 30 days and can be used for your next purchase online. It is strictly non refundable, non extendable, non exchangeable for cash and non exchangeable for boutique vouchers. The online Store Credit Voucher is applicable online only and cannot be used in our Retail boutiques.

3.6 Online Store Credit Vouchers are to be used in a singular transaction and any excess amount not utilized, would not be refunded.

3.7 Online Store Credit Vouchers given will be at the buying price of the product as stated in the original invoice. No refunds will be given for delivery charges incurred in the original, returned and onward shipping charges of exchanged items.

3.8 However, if any of the products received is deemed defective or a wrong shipment, BeetleBug.com will bear the cost of shipping the item(s) back to you. Please note that all exchanges are subjected to stock availability and whilst we endeavour to ship a replacement item(s) back to you, we reserve the right to do an exchange by way of an item(s) of a similar value or providing online store credits or any other methods at the discretion of BeetleBug.com.

3.9 No refunds will be given for taxes, duties, tariffs and excise charges levied for overseas orders either for refunds or exchanged items.

3.10 All returns and exchanges made via our online portal at www.company.com would need to be shipped to :

The Company Pte Ltd

Changi South Lane

#03-01/03NanWahBuilding

Singapore

Tel: +65 6214 1490

4. OTHER TERMS & CONDITIONS

4.1 All items that are returned and exchanged, can only be made once.

4.2 We reserve the right and full discretion to disqualify you from enjoying free returns if the subsequent item(s) for return or exchange are of the same item(s) as a previous order

4.3 Our returns and exchanges policy does not cover damage resulting from unique, accidental, or random damage that is the result of use by you or wear and tear of a product.

4.4 BeetleBug makes no warranty in respect of any product, express or implied, including any implied warranties of merchantability, quality, compliance with description and fitness for a particular purpose

4.5 Such returns are at all times governed by the provisions of the Consumer Protection (Fair Trading) Act of Singapore

4.6 All decisions made by BeetleBug.com is final

5. REPAIR POLICY

We offer repair services for all our products. Kindly visit us at any of our boutiques in Singaporefor more information or contact us at [email protected]

Kalles Watch

By mmadmin on March 27, 2016

Typography is the work of typesetters, compositors, typographers, graphic designers, art directors, manga artists, comic book artists, graffiti artists, and now—anyone who arranges words, letters, numbers, and symbols for publication, display, or distribution—from clerical workers and newsletter writers to anyone self-publishing materials.

Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. As the capability to create typography has become ubiquitous, the application of principles and best practices developed over generations of skilled workers and professionals has diminished. Ironically, at a time when scientific techniques.

As the capability to create typography has become ubiquitous, the application of principles and best practices developed over generations of skilled workers and professionals has diminished. Ironically, at a time when scientific techniques.

Handmade Craft

By mmadmin on March 27, 2016

Typography is the work of typesetters, compositors, typographers, graphic designers, art directors, manga artists, comic book artists, graffiti artists, and now—anyone who arranges words, letters, numbers, and symbols for publication, display, or distribution—from clerical workers and newsletter writers to anyone self-publishing materials.

Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. As the capability to create typography has become ubiquitous, the application of principles and best practices developed over generations of skilled workers and professionals has diminished. Ironically, at a time when scientific techniques.

As the capability to create typography has become ubiquitous, the application of principles and best practices developed over generations of skilled workers and professionals has diminished. Ironically, at a time when scientific techniques.

Shoe Cleaner

By mmadmin on March 26, 2016

Typography is the work of typesetters, compositors, typographers, graphic designers, art directors, manga artists, comic book artists, graffiti artists, and now—anyone who arranges words, letters, numbers, and symbols for publication, display, or distribution—from clerical workers and newsletter writers to anyone self-publishing materials.

As the capability to create typography has become ubiquitous, the application of principles and best practices developed over generations of skilled workers and professionals has diminished. Ironically, at a time when scientific techniques.

Typography is the work of typesetters, compositors, typographers, graphic designers, art directors, manga artists, comic book artists, graffiti artists, and now—anyone who arranges words, letters, numbers, and symbols for publication, display, or distribution—from clerical workers and newsletter writers to anyone self-publishing materials.